You can now dial your outbound calls just as if you are in-country.
We offer True Local Calling And, with all of the benefits:
Highest Call Delivery Rates
Full CNAM Support
True Carrier Direct Connections
with Local Carrier Routing
Local Calling to 45 Countries!
Local Calling to some of the most important destinations is a new feature from CallnFax. Our Connect Global, Dial Local feature routes your calls through local routings, as opposed to international. This means your call gets a Local Caller ID, faster call delivery, improved call audio, and faster call completion.
For Outbound Call Centers, this enhancement is a quantum leap forward. Now, your Call Center in Singapore can make Local Calls in the UK, USA, Australia, and many more.
The ability to make Local Calls to a country where you are not physically located was a real challenge, until now.
And, why is this important?
How will it benefit my business?
Local calls get special treatment when compared with International calls. Fewer network hops are involved, voice quality and latency are better, and the Caller ID as it is displayed on your device indicates it is a local call. But, most important is the likelihood of your call being successfully delivered and subsequently answered. Calls that don’t get delivered due to Caller ID problems, SPAM filters, and more are much more common with International calls than with Local calls. Local call delivery yields the highest likelihood of successfully reaching your customer. And, calls that carry a Local Caller ID versus an International Caller ID are more likely to be answered. A call that is blocked or goes unanswered is a loss of company time and a potential sale.
Does Local Call delivery cost more? Absolutely not! CallnFax is committed to our motto of “All Calls Must Complete”. This is why we are so very excited to offer this new feature. The opportunity for businesses to make Local Calls regardless of where their Call Center is located is groundbreaking, a real game changer! This quantum leap forward in both Call Deliverability, Call Trust, and Call Quality will quickly translate into an improved business model. Voice and phone service costs money, and so does the staff needed to manage and maintain your Call Center. Calls that fail translate into a loss of money, and these new features from CallnFax improve both success and profits.
How do I use this new feature? Connect Global, Dial Local requires nothing more than Caller ID management and a CallnFax DID from one (or more) of the Local Calling Countries (see button above). That’s all! To make an Outbound call to Connect Global, Dial Local Country-Location, send your call using the Caller ID with your CallnFax DID for this Dial Local location. Nothing more is needed!
CallnFax Corporate Offices
1 Concorde Gate #702
North York, ON CA
+1 973 272 4796
+972 77 566 4227
+44 203 7695362
+61 288 80 0228