Inbound Call Solutions

Global DID’s, your choice of Local, National, Mobile & Toll-Free Solutions

Virtual Phone Numbers from CallnFax

Inbound Call Solutions
Inbound Call solutions
Virtual Phone Numbers

Local DID's

CallnFax offers the widest selection of Local, National, and Mobile DID's from just about everywhere! Most Local numbers have No Per-Minute charges with no usage restrictions.

Scalability

Busy signals are bad for business. They result in lost sales, inefficient use of staff time, and degraded company trust. CallnFax DID's come standard with 2 channels, and are scalable to 1000 in most locations.

Toll-Free DID's

CallnFax has an unmatched inventory of Global Toll-Free DID's. These DID's come with 300 channels standard, and are scalable to 1000 channels.

Flat-Fee Solutions

Our competitors offer DID's that initially appear attractive, but when you figure in the per-minute charges, the attractiveness disappears, quickly. Our Local DID's have no per-minute costs, greatly reducing your monthly fees.

Flat-Rate, Flat-Fee Virtual Number Service from CallnFax will save your company money, every month. With No Per-Minute fees on most Local, Mobile, and National Virtual Numbers, your monthly rate is always the same. If you receive one thousand or one million minutes of calls per month, your cost is still the same!

We collected some real charges from competitors, and you can see how fast your savings will add up!

The table below shows the difference in monthly cost comparing Flat-Rate Flat-Fee Virtual Service from CallnFax, with other providers with per-minute fees. The savings below are calculated on 1000 minutes of incoming calls per month. With No per-minute charges, CallnFax saves money!

We removed per-minute charges, to Boost Your Profits!

Flat-Fee

Our Local, National, and Mobile DID's have No Per-Minute charges, no restrictions on the number of used minutes, Period!

No Restrictions

With our Business-Forward inbound call solutions, you pay the same amount, regardless of the number of minutes of calls that you receive.

Local Numbers

CallnFax has the largest inventory of global virtual numbers (DID's). With immediate provisioning, and with great technical support.

Number Portability

Ready to switch to a better carrier? We are ready, and you can port your current numbers to us for a seamless transition.

AI Voice Agents That Answer, Understand, and Route Calls — Automatically

Deliver a professional, human-sounding call experience 24/7.

CallnFax AI Agents answer inbound calls, collect caller information, and route conversations intelligently

Search Our Database
of Virtual DID Numbers:

Search Local DID's

Retail DID List (Search)

Search Toll-Free DID's

Toll Free LIst ( Search)

Some locations require documentation before service commences.
Typical requests are ID, proof of address, and for businesses a business license.
To view documentation requirements select the button

Quickly Connect with CallnFax Services and Solutions

A Softphone from CallnFax is the quickest way to connect with our great services. Discount phone calls, virtual phone numbers, and 2FA Text codes are all there for you!

Simple Setup

The Softphone is preconfigured to work with CallnFax. And, our user's manual gives full details for installation and initial configuration.

Phone Services

The CallnFax Softphone is compatible with all the great CallnFax services. Make discount calls, get a virtual phone number, voicemail, and much more.

Global Calling

Our Outbound calling rates are among the best in the industry. Combined with 6-second billing, whether for personal or business use, CallnFax IS the best choice.

Easy Management

Connect with your CallnFax Dashboard to manage your account, order services, and get detailed reports.

CallnFax Cloud PBX

Routing Inbound Calls

With our Cloud PBX, routing your calls is quick, simple and intuitive:

Need a quick solution?
Without fuss or extra configuration?

Softphones from CallnFax 

A Softphone from CallnFax is your answer!

Quick Configuration

The CallnFax Softphone app is pre-configured to work with the Great CallnFax Services. Just a few simple steps and you're in business!

Access to all services

The CallnFax Softphone is integrated with our Dashboard so you get all the great features, services, customer support, and unmatched quality on your phone.

The Cost?

No worries here. The CallnFax Softphone is Free of Charge! Plus, easy configuration, a great Quick Start Manual, and all of the CallnFax features and services at Great Prices!

The CallnFax PBX Features
Included with a Virtual Number Purchase

Auto-Attendant

Interactive Voice Responses (IVR's), are the most important method to route your inbound call traffic. Our Cloud PBX makes configuring your call flow quick, simple, and reliable.

Call Queues

Call Queues are the bridge between your inbound call flow and your answering agents. CallnFax makes configuring and monitoring your call queues straightforward.

Ring Groups

With our scalable inbound DID's, make sure your callers get connected fast, without busy signals, or poor call quality. Ring Groups keep you in control of your call flow.

Voicemail

Voicemail is an important component of 24/7/365 continuous contact. CallnFax Cloud PBX delivers Message-to-Email, configurable voicemail options, and time-conditions to facilitate connectivty.

Simple Management

CallnFax Cloud PBX is intuitive, reliable, and versatile, ensuring your inbound calls get routed exactly per your requirements. Simple setup, and simple customization mean customers always get the results they need.

Your Announcements

The CallnFax Cloud PBX supports GSM recordings to be uploaded for your call flow. With time-conditions, you can quickly configure your announcements for 24/7 auto-attendants.

Your questions answered

Common questions

With Free Local Number Portability, switching your service to CallnFax is simple. With a no-downtime switchover, you won’t lose any calls!

To learn more, Read Our Page On LNP

CallnFax DID’s are scalable to match the needs of your company. We can quickly scale up your channels during sales and promotions, and you still get our flat-rate fees, reliability, and No Busy Signals!

Channels refer to the number of incoming calls a virtual number DID can support, simultaneously. Our Local, National, and Mobile DID’s come with 2 channels, and our Toll-Free solutions come with 300 channels, standard.

The CallnFax Cloud PBX is free and includes all of the services detailed above, and includes up to 10 SIP Users. For customers requiring greater connectivity, we are happy to deliver a customized solution to meet your needs.

Connecting to CallnFax is as simple as your requirements are. From Pre-Configured Softphones to scalable SIP Trunks, CallnFax has solutions to fit Your Needs.

CallnFax Softphone

CallnFax SIP Trunks ensure reliable connectivity for Business and Call Centers. You can easily monitor your SIP Trunk connections via our secure Dashboard.

Contact Info

Many locations have instituted registration policies when purchasing Virtual Number Services.
CallnFax is required to collect this information and submit it to the registry where the service is ordered. Your documentation is kept secure, encrypted, and is never shared or sold.

Required Documents
Country Local National Toll-Free Mobile
Albania *f 1, 2, 3 N/A N/A N/A
Australia 1, 3 N/A 1, 3 1, 2, 3, 7
Austria *i N/A 1, 4 N/A
Belgium *j 1, 5 1, 4 1, 2, 3, 7
Bosnia & Herzegovina *b,c 1, 2, 5, 7 N/A 1, 3 N/A
Bulgaria 1, 2, 6 N/A 1, 3 N/A
China *a,d,f 1, 2, 3, 7 N/A N/A N/A
Croatia *g 1, 2, 5 N/A 1, 2, 4 N/A
Cyprus *c 1, 2, 3, 7 1, 2, 3, 7 N/A
Denmark N/A 1, 3 1, 3
Ecuador N/A N/A 1, 3 N/A
Estonia *f,h N/A 1, 3 N/A
France 1, 5, 7 1, 4 1, 4 N/A
Georgia 1, 2, 6, 7, 8 1, 2, 3, 8 1, 2, 3, 8 N/A
Germany *b,c,l 1, 2, 6, 7 1, 2, 4, 7 N/A N/A
Greece 1, 4 N/A N/A N/A
Hong Kong N/A 1, 2, 4, 7 1, 3 N/A
Hungary 1, 2, 6, 7 1, 2, 4, 7 N/A
Iceland N/A 1, 3 N/A
India 1, 3 N/A 1, 3 N/A
Indonesia 1, 3 N/A 1, 3 N/A
Ireland 1, 5 1, 3 N/A
Italy *g,j 1, 2, 5, 7 N/A 1, 2, 3, 7 N/A
Japan *f,g N/A 1, 2, 3, 7 1, 2, 3 N/A
Latvia *f 1, 2, 4 N/A 1, 4 N/A
Lithuania 1, 4
Luxembourg *i N/A 1, 3 1, 3 N/A
Malta N/A 1, 2, 4, 7 N/A N/A
Netherlands 1, 5 1, 4 1, 3
New Zealand 1, 3 N/A N/A
Norway *c,i 1, 2, 4 1, 2 , 4 N/A N/A
Panama *d N/A 1, 3, 8 N/A
Peru *b,c,f,g 1, 2, 5, 7 N/A 1, 2, 4, 7 N/A
Poland 1, 2, 6 N/A 1, 2, 3 1, 2, 3
Portugal N/A 1, 4 N/A
Romania 1, 3 1, 3 1, 3 N/A
Russian Fed. 1, 2, 3 N/A 1, 2, 3 1, 2, 3
Saudi Arabia *h N/A N/A 1, 3 N/A
Serbia *b,c 1, 2, 5, 7 N/A N/A
Singapore *m 1, 2, 3 N/A 1, 3 N/A
Slovenia *f 1, 5 N/A N/A
South Africa *e,g 1, 2, 5, 7 1, 2, 3, 7 1, 2, 3, 7 N/A
Spain 1, 2, 4, 7 1, 2, 4, 7 N/A
Switzerland *f,g 1, 2, 3 N/A 1, 2, 3 N/A
Taiwan *d N/A N/A 1, 3 N/A
Thailand *d,g 1, 2, 3, 7 1, 2, 3, 7 1, 3 1, 2, 3, 7
Turkey *f,g,k 1, 2, 4, 7 1, 2, 4, 7 N/A N/A
Ukraine *g 1, 2, 3 N/A
United Arab Emirates *h N/A N/A 1, 3 N/A
Uruguay *h N/A N/A 1, 3, 7 N/A
Venezuela *b,c,d 1, 2, 4 N/A 1, 3 N/A
Required Document List:
1 Name, business name and contact phone numbers.
2 Passport or ID copy. In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy.
3 Address worldwide.
4 Local address in the same country as DID ordered.
5 Local address in the same area as DID ordered.
6 Local address in the same city as DID ordered.
7 Proof of address form (copy of utility bill no older than 6 months).
8 Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process.
CallnFax reserves the right in its sole discretion to request additional information at any stage of the registration process. * a – Company (worldwide) registration certificate along with passport or ID copy and 2 proof of address forms (no older than of 3 months) should be provided. * b – A local passport or ID copy should be provided. * c – If number registration is performed under a company name, a local company registration certificate should be provided. * d – A detailed description of DID usage should be provided. * e – Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country). * f – The following numbers cannot be registered under personal details: Albania, China Local, China Shared Cost, Japan Toll-free, Estonia National, Latvia Local, Peru Local, Peru Toll-free, Slovenia Local, Switzerland Toll-free, Turkey. * g – If number registration is performed under a company name, company registration certificate along with a passport or ID copy should be provided. * h – Letter of intention (LOI) should be provided for United Arab Emirates, Saudi Arabia, Uruguay Toll-free and Estonia National registrations. * i – If number registration is performed using personal details, end user’s birth date and birthplace should be provided. * j – If number registration is performed under personal details the national tax code should be provided; If number registration is performed under company name, VAT number and signatory tax code should be provided. * k – The following documents are also required for Turkish number registration: Turkish company operating certificate copy, Company tax registration certificate copy, Company trade registry gazette copy, A copy of proof of residence. * l – The address in the proof must match the address in the certificate of ID. * m – If number registration is performed using personal details, end user’s passport or ID number should be provided. If number registration is performed under a company name, business registration number should be provided.